Cookie Policy

Effective Date: May 12, 2026

Supply Solution uses cookies and similar tracking technologies to operate our platform, improve your experience, and (with your consent) deliver relevant content. This policy explains what cookies we use and how you can manage them.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.

2. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the platform to function. They cannot be disabled.

Session management and authentication;
Shopping cart contents;
Security and fraud prevention;
Cookie consent preferences.

Functional Cookies (Optional)

These cookies enhance functionality and personalization.

Remembering your language preference (English/French);
Saved addresses and payment preferences;
Recently viewed products.

Analytics Cookies (Optional)

These cookies help us understand how visitors use our platform so we can improve it.

Page visit counts and traffic sources;
Session duration and navigation paths;
Error and performance monitoring.

Analytics data is aggregated and anonymized where possible.

Marketing Cookies (Optional, Consent Required)

These cookies are used to deliver relevant advertising and track campaign effectiveness. We will only activate these with your explicit consent.

3. Third-Party Cookies

Some cookies are set by third-party services we use, including payment processors and analytics providers. These third parties have their own privacy policies.

4. Managing Cookies

You can manage your cookie preferences at any time through our cookie consent tool (accessible via the cookie banner). You can also control cookies through your browser settings:

Chrome: Settings → Privacy and Security → Cookies;
Firefox: Options → Privacy & Security;
Safari: Preferences → Privacy;
Edge: Settings → Cookies and site permissions.

Disabling essential cookies may prevent the platform from functioning correctly.

5. Cookie Retention

Session cookies expire when you close your browser. Persistent cookies remain for the duration specified at the time of setting, typically between 30 days and 2 years.

6. Contact

For questions about our use of cookies: privacy@supplysolution.ca